Onsite & remote support
Remote and on-premises technical support (8×5), with a 24-hour response commitment.
Managed IT Support
IT support that keeps your business running
Full-cycle IT management — onsite and remote support, security, networking, backup, and maintenance — delivered by a professional team with 22+ years of experience and 3,500+ clients.
What's included
Everything your IT needs, covered
One accountable partner for support, security, infrastructure, and maintenance — onsite and remote.
Antivirus & security
Antivirus and anti-spyware deployment, licensing-compliance audits, and threat monitoring.
Network & firewall
VPN design, firewall setup (Fortinet, Sophos, Cisco, Palo Alto), load balancing and access control.
Data & backup
File-server administration, cloud backup, NAS and storage management, and data recovery.
Server & device maintenance
Preventive and corrective maintenance for servers, PCs, and peripheral devices.
Reporting & compliance
A work report after every visit, plus software-licensing compliance monitoring.
Support packages
Plans that scale with your team
Every plan includes 8x5 remote support (Mon–Fri, 9am–6pm), preventive and corrective maintenance, and monthly reporting.
| Plan | Devices | Servers | Onsite visits | From / month |
|---|---|---|---|---|
| Essential | Up to 20 | 1-2 | 1 / month | THB 3,500 |
| Standard | 20-40 | 2-3 | 2 / month | THB 8,000 |
| Professional | 40-70 | 3-5 | 2 / month | THB 12,000 |
| Enterprise | 80-100 | 5-7 | 4 / month | THB 18,000 |
Indicative starting prices, billed monthly. Final pricing depends on your environment — contact us for a tailored quote.
Why outsource support
Lower cost, higher reliability
Get enterprise-grade IT support without the overhead of a full in-house team — and someone accountable when it matters.
- Predictable, fixed monthly cost for easier budgeting
- Access to certified, specialized IT expertise
- Reduced risk from cyber threats and downtime
- Free your team to focus on core business
- Flexible staffing without long-term hiring overhead
- Support for regulatory compliance and data security
How it works
From first call to ongoing care
01
Contact us
Tell us your device and server counts and current pain points.
02
Free onsite assessment
We survey your environment at no cost on the first visit.
03
Tailored package
We recommend the right tier and scope for your team and budget.
04
Onboarding & monitoring
We deploy support, maintenance, and proactive monitoring.
05
Monthly reports
You receive clear reports on activity, issues, and improvements.
IT Support FAQ
Ready for dependable IT support?
Tell us your team size and setup. We'll recommend the right support plan and start with a free onsite assessment.