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Cybersecurity

Securing a Large Hospital with the MSSP 5D Model

Facing ransomware, phishing, and compliance pressure, a large hospital adopted AquaOrange’s MSSP 5D model for 24/7 protection — cutting threat detection from hours to minutes.

12 min
Mean time to detect (from 5h)
−65%
Phishing click rate
<2h
Mean time to respond
Securing a Large Hospital with the MSSP 5D Model
ClientLarge Hospital in Asia
IndustryHealthcare
ServiceCybersecurity

The challenge

A large hospital in Asia faced rising cyber threats — ransomware, frequent phishing, and strict healthcare compliance obligations. It had no 24/7 monitoring, staff-training gaps that led to human error, and had never run vulnerability assessments or used threat intelligence.

What we did

  • Ran vulnerability assessments and penetration testing, uncovering 40+ security gaps
  • Stood up a 24/7 Security Operations Center (SOC) for real-time threat detection
  • Built incident-response playbooks, cutting response time from 8 hours to under 2
  • Delivered phishing simulations and security-awareness training
  • Integrated threat-intelligence feeds mapped to MITRE ATT&CK for healthcare

The results

  • Mean time to detect dropped from 5 hours to 12 minutes
  • Mean time to respond improved to under 2 hours
  • Phishing click rates fell 65% within six months
  • Achieved healthcare regulatory compliance readiness
  • Strengthened patient trust and avoided data-breach penalties
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