Emergency Response
24/7 hotline with engagement in under an hour the moment you suspect a breach.
DF&IR · 24/7 incident response
Digital Forensics & Incident Response
Under attack, every minute counts. Our DF&IR team engages in under an hour to contain the breach, investigate exactly what happened, and get you back to business — with forensic evidence you can stand behind.
<1 hr
Time to engage
24/7
Emergency response
22+
Years of expertise
DF&IR capabilities
What our incident response delivers
A calm, proven playbook for the worst day — containment, forensic investigation and recovery, delivered 24/7 by AquaOrange for organizations in Thailand.
Threat Containment
Isolate affected systems fast to stop attackers spreading further.
Digital Forensics
Preserve and analyze evidence to establish exactly what happened, and when.
Malware & Ransomware Analysis
Identify the strain, entry point and blast radius of the attack.
Root Cause Analysis
Find how attackers got in — and close the gap so it can’t happen again.
Recovery & Reporting
Restore operations and deliver a clear, defensible incident report.
Why DF&IR
Respond in minutes, not days
A slow, disorganized response turns an incident into a crisis. Our team brings forensic rigor, a proven playbook and calm under pressure exactly when you need it.
- Under-one-hour emergency engagement
- Certified forensic investigators
- Court-admissible evidence handling
- Ransomware containment and recovery guidance
- Reporting aligned with PDPA breach obligations
More options
Other cybersecurity services
Managed SOC Services
24/7 threat monitoring, detection and incident response from our SOC.
Learn moreVAPT
Vulnerability Assessment & Penetration Testing across apps, network and cloud.
Learn moreAttack Surface Management
Continuously discover, prioritize and shrink your internet-facing attack surface.
Learn moreWhy choose AquaOrange for Digital Forensics & Incident Response
- 24/7 Thai and English responders, ready to work on-site anywhere in Thailand
- Evidence handled to standards that hold up with regulators and in court
- Reporting mapped to PDPA and Cyber Security Act notification duties
Certifications & accreditations
Independently audited. Vendor certified.
AquaOrange’s information security management is certified to ISO/IEC 27001:2022 by BSI, and our team holds vendor certifications from Bitdefender and Splunk — security practices that are audited, delivered by people who are trained.
- ISO/IEC 27001:2022 Certified by BSI
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Sell Premier Partner Google Workspace -
Workspace Administrator Certified Professional -
Google for Education Certified Educator · Level 1 -
Zoho Advanced Partner Authorized in Thailand -
MSP Technical Specialist Bitdefender Certified -
MSP Sales Specialist Bitdefender Certified -
Business Sales Specialist Bitdefender Certified -
GravityZone TSP Technical Solutions Professional -
Splunk Accredited Sales Rep I · Technical Selling
ISO/IEC 27001:2022 — Certificate no. IS 839330 · Valid Aug 2026 – Aug 2029 · Scope: IT consulting, IT support and services, IT hardware and software sales, and software implementation
Great Place To Work® — Certified 2023 · Trusted by 5,000+ businesses across Thailand since 2002
FAQ
Digital Forensics & Incident Response FAQ
Still have questions? Our team is happy to help — reach out and we’ll get you a clear answer.
Talk to our teamUnder attack? Get help now
Suspect a breach? Call 02-120-1414 for 24/7 emergency response, or contact us to put a DF&IR retainer in place before you need it.