IT Rental
Scalable Hardware & Rental for Teleperformance Thailand
As its agent workforce grew, Teleperformance needed reliable, scalable hardware without heavy capital outlay. AquaOrange’s procurement and rental model kept operations running.
On-demand
Scalable hardware
Lower
Upfront capital
Proactive
Maintenance & support
ClientTeleperformance Thailand
IndustryContact Center / CX
ServiceIT Rental
The challenge
Teleperformance needed consistent access to quality computers and peripherals for its growing operations — hardware that could scale as the workforce expanded, stay up to date, and avoid downtime through timely replacements.
What we did
- Sourced and procured computers, monitors, and peripherals to spec
- Established a flexible rental model for on-demand hardware without ownership
- Designed a scalable solution to accommodate future workforce growth
- Delivered ongoing maintenance, upgrades, and technical support
- Tailored deployment following a needs assessment
The results
- Minimal disruption to contact-center operations through reliable equipment
- Seamless workforce scaling without a procurement burden
- Reduced upfront capital costs via the rental model
- Higher agent productivity through dependable hardware
- Less downtime via proactive maintenance and support
More case studies
Ready for results like these?
Tell us your challenge. Our team will design a solution and show you what success looks like for your organization.